Please do not come to the show if you have any of the following symptoms:

• Your body temperature is 37.5 ℃ or above, or you feel unsure of your health due to a fever or a cold;
• In the past two weeks, you have had any health issues including a fever of 37.5 ℃ or above, severe coughing, difficulty in breathing, physical weariness, sore throat, taste/smell disturbance, headache, diarrhea, nausea etc.;
• In the past two weeks, you have had a high level of physical contact with those suspected to have COVID-19;
• In the past two weeks, you have had a high level of physical contact with those who have stayed in any of the countries/areas where there are immigration restrictions and/or other regulations in terms of how long you need to be in self-isolation after entering the country/region.

All audiences will be asked to measure their body temperatures using a thermometer that doesn’t require physical contact. If it is confirmed that your body temperature is 37.5 ℃ or above, you won’t be allowed into the venue. Thank you for your understanding.

〈We Need Your Contact Information〉

All audiences will be asked to submit their contact information.
We may disclose this information to health centres if it is confirmed that any of the staff, cast, or audience members have been infected with COVID-19. We won’t use your personal information for any other purposes, and will discard it 4 weeks after the performance.

〈Our COVID-19 Preventative Measures〉

• Please wear a mask during your visit.
• Please be mindful of people around you when coughing.
• Please wash and sanitize your hands and fingers.
• Please practice social-distancing.
• Please refrain from touching other audiences or speaking loudly.
• Please refrain from giving gifts to the cast or meeting with them.

〈Temperature Maintenance Through Ventilation〉

We will keep our doors open before the performance for ventilation purposes.
It might affect the temperature inside, so please make sure to wear clothes that can be adjusted according to the temperature.

〈Our Cancellation Policies〉

In case you feel sick on the day of the performance and need to cancel your ticket(s), we may send a refund (excluding the service fee) to your bank. Please contact Theatre Company shelf’s administrative office.

〈Possibility of Show Cancellations〉

If there is any reason for us to believe that it is impossible to continue our show as is (for example if the city declares state of emergency, or if it’s been reported that any of the staff, cast, or audience members have been infected with COVID-19), we might change the show contents or cancel the show altogether. Even if the show gets cancelled because of someone infected with COVID-19, the infected individual won’t be responsible for the cancellation and won’t be asked for any compensations.

Should there be any updates on our show due to any changes of the COVID-19 situation, we will communicate them to you on the shelf website.

Thank you for your understanding and cooperation.

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